Privacy Policy
RESPECT FOR PRIVACY
At Flossure, we respect your privacy. Your email address is secure and will never be sold or rented to third parties without your consent. We collect, store, and use your personal data solely to tailor content, services, and advertisements to your preferences and interests.
PURCHASE OF GOODS
Payment: When purchasing products through Flossure, you will be required to provide payment information such as your credit card details. You guarantee that this information is accurate and that you are authorized to use this payment method. You are responsible for all taxes associated with your purchase.
Loss and Cancellation: The risk of loss of goods passes to you once they are handed over to the carrier. We reserve the right to cancel any order for any reason.
PROTECTION OF YOUR DATA
Flossure is committed to protecting your privacy. We never share customer data with third parties. Your information is used to fulfill your requests, personalize your future purchases, improve our services, and communicate with you. Your shopping experience is continuously enhanced through the use of this data.
Your use of our website is governed by this Privacy Policy (“Policy”) and our Terms of Service (“Terms”). Capitalized terms are defined in the Terms or elsewhere in this Policy.
We guarantee that all information provided remains private and secure. We only collect necessary information with your explicit consent. The data we hold is accurate and up-to-date. You may verify this information by contacting us, subject to administrative fees.
INFORMATION COLLECTED
We collect personally identifiable information (“PII”) when you register or respond to specific requests. We may also collect your IP address to diagnose server problems and manage the site. We may ask for your email address for various reasons, including purchasing vouchers, which may require additional details such as your name, mailing address, date of birth, and payment information.
USE AND SHARING OF INFORMATION
All personal data is stored in accordance with data protection laws. We use this information to provide you with information about Flossure, for marketing purposes, and to offer you appropriate services. We do not sell or provide your PII to third parties, except in fraud prevention cases. Your information may be shared with our agents and subcontractors to assist us in providing services.
We reserve the right to disclose your information to:
(a) comply with the law;
(b) respond to requests from authorities;
(c) comply with legal proceedings;
(d) protect our rights or the rights of users of the site.
Your information may be transferred abroad, including outside the European Economic Area. By providing us with your PII, you consent to these transfers and the use of your information as described in this Policy.
COOKIES
We use “cookies” to store information on your computer and enhance your experience on our site. You can change your browser settings to disable cookies, though this may affect site functionality. Cookies help us deliver efficient service and track visitor behavior.
EMAILS
We may send you emails for various reasons, such as service notifications, voucher information, newsletters, promotions, etc. You always have the option to unsubscribe from marketing emails.
SECURITY AND STORAGE
We securely store your personal information and comply with applicable laws. The data is kept for up to three years after the last use. While we take measures to protect your information, we cannot guarantee complete security during transmission over the internet.
TRANSFER IN CASE OF BUSINESS CHANGE
In the event of a sale or restructuring of Flossure, your data may be transferred to the relevant third parties.
CUSTOMER SERVICE
If you have questions or want access to your personal information, feel free to contact us.
CHANGES TO THIS POLICY
This Policy is part of the Terms of our site. We may update it at any time, with immediate effect upon publication on the site. By continuing to use the site, you accept these changes. If you do not agree, please stop using the site.
INTELLECTUAL PROPERTY RIGHTS OF THE FLOSSURE SERVICE
You may use the Flossure service only for business transactions with us. Any unauthorized use of our service or content is prohibited. Our trademarks and content are protected by intellectual property laws.
CONTACT INFORMATION
Store Name: FLOSSURE
Address: Keurenplein 41, 1069CD Amsterdam, Netherlands
Phone Number: +31643603034
Email: info@flossure.com
Customer Service Opening Hours:
Monday to Friday: 08:00 - 18:00
Saturday and Sunday: 10:00 - 17:00
We respond to your request within 12 hours
www.flossure.com/pages/contact
Secure Payment Options
You can safely make payments at Flossure using the following methods:
Visa, Mastercard, American Express, Union Pay, Bancontact (Belgium), iDEAL (Netherlands), Shopify Pay, Apple Pay, Google Pay